Driving business improvement
By leveraging our talent, technology and expertise, Cambridge will help to:
- Improve profitability
- Enhance the customer experience
- Reduced risk
Improved profitability
through:
- Return on marketing investment
- Customer acquisition and reduced churn rates
- Supply chain rationalization and procurement leverage thereby reducing costs – typically 20-30%
- Visibility of spend
- Flexibility through a blended delivery model
- Impact and performance of communications
- Design of software and hardware products suited to specific client needs
An enhanced customer experience
…through:
- Responsiveness
- Engagement
- Speed to market of communications
- Brand control/guardianship and quality
- Efficiency by re-engineering the communication value chain
Reduced risk
…through:
- Lower operating costs and capital expenditure
- Stringent KPIs and shared risk/reward models
- Improved governance
- Access to expertise in the area of transferring people
Our approach
We have a proven reputation for delivering on our promises.
- We engage with our clients on a consultancy basis to develop our solutions but take a hands-on approach to implement them. We are fully accountable for the ongoing management and results of these solutions
- Our flexible global delivery model ensures a right-shore approach, combining on-site, off-site, near-shore and off-shore elements
We partner with clients to deliver the most innovative environmental sustainability improvements in the market
