Founded by current President & CEO John Dockery in 1988, Cambridge is a leading outsourcing service provider to an elite group of clients in the banking, finance, insurance, legal and entertainment industries. From back-office support operations to large campus mail and distributions systems, our clients experience a level of service unparalleled in the industry.
Prior to founding Cambridge, John enjoyed a successful professional football career including membership in the NY Jets Superbowl III team. Brooklyn born and Harvard educated, John remains active in network sportscasting and is an active supporter of several charitable organizations.
Charitable Man of the Year Award At:
The Hope Program
American Lung Association
Cambridge believes that all employees, from foot messengers and clerical personnel through account managers and company executives, be treated with respect and paid a livable wage. All Cambridge employees receive a full range of company provided benefits, including healthcare and annual paid vacation. As a result, we can provide our clients with consistent service by experiencing the lowest turnover rate in the industry.
A personal investment in every employee differs us from the rest.
When Cambridge begins servicing a new client, we take the “fear of change” out of the equation by providing a seamless transition from in-house operations. Understanding your needs, transforming your business we have delivered large and complex outsourcing initiatives for some of the most well-respected and recognizable businesses in the world. With such a wide and varied client base, the question you may be asking is:
How will we do it for you?
By expertly blending our skills and leading outsourcing service provider expertise with proven process methods, we develop solutions that generate a three-fold effect: savings, efficiencies and reduced risk. To achieve this, we follow a comprehensive and proven process of transformation developed through years of experience of delivering complex solutions in the BPO space. Because of our competitive wage and benefits package, key employees often choose to remain in their current positions and become Cambridge employees. Open positions are easily filled by experienced Cambridge employees.