Driving business improvement

By leveraging our talent, technology and expertise, Cambridge will help to:

  • Improve profitability
  • Enhance the customer experience
  • Reduced risk

Improved profitability


  • Return on marketing investment
  • Customer acquisition and reduced churn rates
  • Supply chain rationalization and procurement leverage thereby reducing costs – typically 20-30%
  • Visibility of spend
  • Flexibility through a blended delivery model
  • Impact and performance of communications
  • Design of software and hardware products suited to specific client needs

An enhanced customer experience


  • Responsiveness
  • Engagement
  • Speed to market of communications
  • Brand control/guardianship and quality
  • Efficiency by re-engineering the communication value chain

Reduced risk


  • Lower operating costs and capital expenditure
  • Stringent KPIs and shared risk/reward models
  • Improved governance
  • Access to expertise in the area of transferring people

Our approach

We have a proven reputation for delivering on our promises.

  • We engage with our clients on a consultancy basis to develop our solutions but take a hands-on approach to implement them. We are fully accountable for the ongoing management and results of these solutions
  • Our flexible global delivery model ensures a right-shore approach, combining on-site, off-site, near-shore and off-shore elements

We partner with clients to deliver the most innovative environmental sustainability improvements in the market