Operating a business is exciting, but it isn’t all fun and adventure. You and your staff members must deal with everyday tasks that are tiresome and time-consuming, such as sorting mail. Even if a large part of your company’s communications go through email, you probably still have to deal with a lot of incoming paperwork. Time and money saved are a couple of the big reasons why you should automate your mailroom. How does mailroom automation help you?
Better Customer Service
One study found that 71 percent of consumers said valuing their time was the most important way a company could provide quality customer service. An automated mailroom helps you find customer inquiries and forms. You’ll be able to process orders more quickly, address concerns more efficiently, and help your customers see that they are your first priority.
“paperwork” photo by Tim Pierce (licensed CC-BY-2.0)
The time you save on sorting mail will free up other resources that will enable you to move your business forward and think of more innovative ways to deliver good customer service.
Reduced Labor Costs
How much money do you think you spend on paying people to sort, process, and chase down invoices? An automated mailroom will help you prioritize invoices so you can pay them in a timely manner, which will result in a smoother process.
Save Money by Avoiding Fees
An invoice gets lost in the chaos of the mailroom, and you end up paying an extra fine because you didn’t meet a certain deadline. This leads to yet another reason you should automate your mailroom: efficient sorting and scanning helps you organize invoices, so the ones with the closest deadlines receive attention first.
Reliability
You may wonder just how reliable an automated process could be at sorting mail. Services, like those offered by Cambridge Corporate Services, include an innovative application that tracks mail and captures data, so every piece of mail gets to its proper place. Cambridge adapts the process for every client, so you aren’t getting a blanket solution that may or may not fit your needs.
When you outsource your mailroom through Cambridge, you can also take advantage of messenger and trucking service, so the most important packages always get where they need to go.
The reasons why you should automate your mailroom are plentiful. You will save money, and you will have more time to focus on your business’ bigger picture.
